Cancellations of an order is not permitted after the order has been processed. There is no refund or exchange on any ticket except as required by law and as otherwise specified by Perfect Ticketing. This includes, but not limited to, inclement weather, change of mind, family emergencies and medical emergencies.
If a refund is made, Perfect Events may, to the extent permitted by law, retain any booking fee or other fees and charges.
If you encounter any issues, you must contact firstname.lastname@example.org within 5 business days following the originally scheduled date in order to request a refund and failure to do so will waive your right to a refund. Not all refund requests will be honoured.